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John Rutledge House Inn Guest Comments

 

My line of work is in retail and I feel that you have assembled a truly exemplary staff of individuals who are dedicated to providing exceptional customer service.

 R & T, V., Elkins WV


8/11/2010

We really enjoyed our stay in your beautiful B&B, in your beautiful city and we would love to come back. Hope to see you again soon!

M.M., Baltimore, MD

 


7/29/2010

This was one of the best vacations ever!  Charleston is a very unique and interesting place and staying at the John Rutledge made the experience even better.  I have never stayed anywhere that the staff was as professional and accomadating as the John Rutledge staff.  My husband and I are already discussing our next trip back!

R.S., Newton, NC

 


7/28/2010

Everything was wonderful. Your staff made us feel at home. You can't improve on perfection. Thank you all for a very memorable stay.  

J & J S., Boca Raton, FL


7/14/2010

Inn was lovely, best B&B we have stayed at, would definitely be our first choice for Charleston trips.

J.D., Pennington, NJ


7/4/2010

The breakfast was AMAZING. The most tasty and complete that we have ever experienced in our B&B travels.  All was great.  The courtyard is lovely and having parking in the rear of the inn was convenient.What a special treat... port served in the evening in the ballroom, which could be taken out to the balcony for a truly romantic and special view of the lovely architecture and gas lights of the homes on the street. 

C.R., Middleton, WI


6/17/2010

The most accessible,knowledgeable and responsive staff I have every had. I didn't have to  ask (for anything), they offered assistance before I could get the words out.  Good job!  This is a very nice facility.  The staff were very helpful and courteous.    Everyone had a strong command of the history and significance of the hotel and enjoyed sharing it when asked.


L.C., Lawrence, KS 


6/16/2010

We tell everyone that the JRH is the best place to stay in Charleston.  We wouldn't stay anyplace else.

B.M., Hilton Head Island, SC


6/6/2010

 The concierges provided help WELL beyond that I have ever experienced at a B&B.  They played at a Ritz Carlton level! The overall feeling at the JRH is really incredible. 

R.M., Mount Laurel, NJ  


6/5/2010

My husband and I were delighted with our stay at your Inn.  All of the staff were very helpful and thorough.  The food was delicious.  And our room far exceeded our expectations.  We would definitely return to your Inn the next time we visit Charleston and will, of course recommend it to others.

M.B., Plainsboro NJ


6/4/2010

WOW!! What a beautiful room. I could only walk around and marvel that we were staying in such a beautiful room!! Truly amazing! You should be proud of all of your staff, you are very lucky to have them representing you. I read about you in Southern Living Magazine,but they didn't do you justice!! it was soooo much better!!

S.H., Spring, TX


5/24/2010

The staff and the personal attention is what really set the stay apart.  Have already recommended your place to friends.

S.F., Birmingham, AL


5/23/2010

I honestly don't know how you can improve.  My daughter and I were visiting for the weekend and we both found it a terrific experience.  The afternoon tea and late night brandy were especially nice.  Breakfast was excellent both mornings we were there.  Our room was spacious and impeccably clean. Thanks to all your staff for a wonderful experience.

G.C., Rome, Ga


5/23/2010

All staff went out of their way to make sure they answered concerns/questions, and everything.  Always gave excellent advice, etc.  Great team you have there!

R.W.


5/21/2010

All employees were exceptional. we have stayed in many b&bs and yours is a 10+ rating.

R & K, F., Waynesboro,PA


5/18/2010

The staff is top notch.  It is good to see customer service provided in the customer service industry.  We have already recommended you to a number of friends.

The room was impeccable.  The property was impeccable.  It is easily seen the whole staff takes pride in their jobs and understands taking the extra step makes customers repeat customers. All the employees are all-stars. 

S & L H., Foxboro, MA


5/18/2010

Truly your wonderful B&B exceeded all our expectations. It was our first visit to Charleston and we hope to return knowing we could not find a more perfect place to stay.

G.B., Brunswick, Maine


5/5/2010

We had a very nice stay and would love to stay here again. Everyone was super-friendly and made us feel welcome. Overall, it was a great experience. J.R., Hoboken, NJ


4/24/2010

This hotel is amazing, and THE place to stay in Charleston. The hotel is gorgeous and the rooms are incredibly well furnished. The staff is lovely and very accommodating. If you want to really, truly experience the south and southern hospitality, John Rutledge is the place to be. Breakfast is great, and they have a nice little ballroom for afternoon tea and evening port.

I couldn't recommend this hotel enough, and I am not surprised that it has gotten the reviews it has gotten. Charleston is one of the best cities in the world and this is one of the best hotels in the world.

Wellesley, MA


4/23/2010

All of the concierges were so friendly, helpful, and went out of their way to make our visit outstanding.  Everything from finding my jacket that I left in a restaurant in Beaufort, Charleston dinner reservations (and recommendations), directions, sewing kit, fixing my carry on bag, etc.  They are an awesome team!

S.M., Santa Barbara, CA


4/15/2010

One of the best hotels that I have ever stayed at, and the place to stay in Charleston for true southern hospitality. This place is a gem.

J.B.,


4/15/2010

“Perfection...”
 
I recently had the opportunity to stay at the John Rutledge House Inn. Prior to staying, my wife and I researched around town came across this hotel...need less to say, WE WILL BE BACK! From the time we walked through the door, greeted by the young man Damian, he was still training, but with the warm reception and magnificent aura he had... the rest is splendid history ! We stayed in the John Rutledge suite, right outside of the ballroom. And the evening tea was absolutely charming, and it would suffice to say, the entire staff was amazing. We will be back, hopefully for their Progressive Dinner, in December! If you are traveling to Charleston, do yourself a favor and stay at this beautiful property.

New York, NY


4/11/2010

We love the Inn.  It is a wonderful place to stay, in a good location, with helpful and welcoming staff.  The Inn connects you with the history of the area.  It's a special place.

F & K F, Bloomsburg,  PA


3/24/2010

Your staff was extremely helpful and very pleasant during our stay. I was very impressed.

R.R., Carlisle, PA


3/22/2010

“John Rutledge House epitomizes southern hospitality in a beautiful historic setting.”
 
My husband and I spent 3 nights at this hotel and had an excellent experience. We loved our room with its 13' ceilings, four-poster bed with wonderful mattress, fireplace, beautiful hardwood floors, and the view of three church spires from our windows. The bathroom and amenities were generous, and robes were provided. We chose to breakfast in our room. The food was delicious and bountiful. Complimentary bottled water was provided, and afternoon tea complete with 3 kinds of sherry, sweets and small tea sandwiches, from Circa 1886 was a charming touch. All staff we dealt with were extremely competent, and were able to recommend and obtain dinner reservations for us, as well as providing tourist information. The only tiny negative thing, which barely deserves to be mentioned, was the fact that we could hear very early risers going up and down stairs (our room door was close to the staircase). The House is within walking distance of everything we wanted to see while in Charleston. We just loved it.

Naples, Florida


3/18/2010

The warm, friendly attitude of everyone...the excellent care and eagerness to be of assistance was unbelievable. I would definitely return to the Rutledge House if I return to Charleston.

E.H., Simpsonville, SC


3/11/2010

The perfect get away! We did not want to go home!

B.C., Richmond, VA


3/11/2010

I am running out of superlatives. We had a wonderful time and a large part of that was our stay in your inn. The inn and its staff certainly exemplifies southern hospitality to me.

B.G., Naples, FL


3/10/2010

John Rutledge house is truly one of the best bed and breakfasts that we have ever stayed at and we have stayed in very many over the years. We will definitely return when we are in Charleston again.

D.J., Phoenix, AZ


3/8/2010

Thanks again for the memorable stay. We greatly appreciate your hospitality. All The Best!

A.L., Asheville, NC


2/28/2010

This was our third visit and as we told Elizabeth, we wouldn't stay anywhere else in Charleston.

J.C., Crystal Lake, IL


2/18/2010

The Inn staff were extremely helpful and friendly in all regards beyond what one would expect are their ordinary obligations. Inquiries and extra requests were fielded and handled very professionally.

M.S.


11/22/2009

The amenities were outstanding - working fireplace, spacious floor plan,     bathroom well stocked, clothes storage, television and an extremely comfortable bed. And to top it off, a well-trained staff.

N.B., Laurel, MD


11/15/2009

We really enjoyed our stay at the inn. The location was great and the amenitites were enjoyable. Thank you for helping make our anniversary celebration special.

E.B.


11/15/2009

Wyatt was OUTSTANDING!  His help with restaurant reservations, private tour guide recommendation, and getting around the city most efficiently was simply some of the best service I have received from a concierge at any place I have stayed including all the big name 5-Star hotels.  Thank you, thank you, thank you.

T.H., Indianapolis, IN


10/5/2009

Our experience with the John Rutledge House Inn was the epitome of perfection. I look forward to staying again.  The food was delicious! Excellent places set high standards and you achieved those well.


10/4/2009

The warmth and light of the inn is truly its heart.  The staff and the food supplement that and provide an outstanding retreat. We think that the whole staff is outstanding!

T.D., Thompson,PA


9/28/2009

What a wonderful experience!

I have traveled throughout the country over the past two years on business and there is no doubt that the staff at the John Rutledge is the best that I have encountered. Everyone demonstrated Southern hospitality at its best.

E.H., Martinez, Ga


9/27/2009

Our stay was most enjoyable.  The inn is lovely, the breakfasts delicious, the staff very well-trained, the service excellent, and the location convenient.

O & N H, Anderson,SC


9/9/2009

Employees recommendations and guidance were on the mark every time. They were welcoming and friendly, and helped make our stay not just ordinary but exceptional! They are the kind of staff the sets the Rutledge House apart from the rest.

D.K.,Miami Lakes Fl  


8/26/2009

Everything was superb....we thoroughly enjoyed our stay and will return for sure.  I have already told three people about your place and will continue to do so!
Thank you....the staff is excellent...southern hospitality beyond belief!

M.P.C., Waxhaw, N.C


7/25/2009

An unbelievable experience that we will always talk about for years to come.

K & S B, Ontario,Canada


6/11/2009

This was a fabulous vacation and celebration of our 30th anniversary!! We would definitely recommend the John Rutledge House Inn to anyone coming to Charleston,SC.

 T & C M, East Stroudsburg, PA

 


6/4/2009

I had always wanted to stay at the Inn. My normal place to stay in Charleston has now changed and I will be staying at the Inn from now on!

K.B


5/28/2009

We have stayed twice and already are looking forward to our next visit. We would not stay anywhere else in Charleston. We like the Rutledge House too much

 W. T., Portland


5/14/2009

We felt very pampered and well looked after.

You have a great group of people, we met most of them having stayed a week,  but kudo's to all of them.
M.H. Washington  D.C.


5/2/2009

The John Rutledge House Inn   was perhaps the outstanding "Select
Registry" B and B of the trip.

J.B. Gettysburg Pa. April 2009


4/24/2009

Great room, wonderful staff - on a scale of 1-10, it was an 11!!!

B H
Syracuse, NY 


4/19/2009

We have stayed at top inns before and yours was
right there at the top.

E.P.


4/9/2009

Your facility and staff are exceptional and exceeded our expectations in all areas, espically considering it was the holiday period.

M.B.

Washington NC


12/23/2008

We had a wonderful time at your beautiful inn - the accomodations were just fantastic and the service impeccable.

J. H,.Seattle, WA
9/18/2008

Will definitely recommend it to our friends.What we liked most is that it is a small inn, where everybody knows each other. It is a nice, cozy, comfortable place to stay for a relaxing vacation.

S. K., Miami FL
9/1/2008

YOUR INN IS ONE OF THE BEST WE HAVE STAYED IN Your staff is very professional and went out of their way to make our visit extra special.

D & K Barnes, Shaw AFB, SC
7/18/2008

YOUR INN WAS FANTASTIC AND YOUR STAFF WAS EXCEPTIONAL We had the very high expectations due to great reviews and you met every one of them. You are spoken of very highly by those who have been there and you live up to every one of those reviews.

C & J B, Matthews, NC
7/3/2008

Charming Inns of Charleston® | John Rutledge House, 116 Broad Street, Charleston, SC 29401, 800-476-9741



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